Trade business systems

Email, voicemail, mobile phone, and business cards are standard. But also consider a quote form on your website, apps where customers can provide job specifications. Austrade is the Australian Government agency that supports and assists businesses to export. As a first step download their Export Guide , opens in new window.

If you spot opportunities opening up in another area, be flexible enough to move there for the duration of a project. The data provided by the Australian Bureau of Statistics , opens in new window can also provide insight into growth areas and opportunities. Successful businesses always review and update their marketing strategy. Staying in touch with your customers and keeping an eye on your competition are critical.


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One of the first places people look when searching for a tradie is the Yellow , opens in new window or White Pages , opens in new window , both the hard copy and online. A system will help ensure your business is efficient. Document the work flow from when a new job comes in, to doing the work and scheduling your staff. Also include ensuring equipment is available, liaising with other sub-contracting tradies, finishing the job and after-sales support.

It could also be useful to engage an efficiency expert to have an outside look at your business. So make it easy for customers to pay you, and for you to pay suppliers. The last thing you want is to worry about invoicing, tax payments and payroll. A good accounting system can help reduce the stress and admin burden.

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Talk to your staff and get their view on how to improve the process. Project-Management has a review of their top 5 construction project management software solutions , opens in new window. Are you saying "yes" to everyone because you're a new business? Look at ways you can increase your capacity, by hiring more staff, or have agreements with other businesses to help with the overflow.

A Proven System to Teach you Everything from Knowing Your Numbers Through to Scaling

For example you may need qualified project managers for large contracts, and people with HR experience managing layers of employees. Be aware you may need to hire staff with a different skill set than when you started. Consider options such as buying new, second hand, or leasing. You can even hire if the need is short term, but make sure you factor these costs in. Regularly review if your revenue is tracking to target. Watch your costs carefully, especially when you have multiple jobs on the go.

Crucial costs to keep a close eye on are the largest, including labour and materials.

The Influences of E-Business Systems Used Technology Over Trade Negotiations – Vallis Aurea

Sometimes you can justify going over-budget if you know a large payment is due. Do you have a set margin you work to for each job type? Try and benchmark what you pay staff with other businesses in the same industry, or ask your local industry association if they have data you can use.


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There are some benchmark tools , opens in new window you can use, where employees can enter their salary and get a comparison. Your regular customers are most likely to provide referrals from word of mouth. Increase this possibility by matching and exceeding expectations.


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Be on time, deliver within budget, ensure the job is completed properly, be easy to do business with and offer flexibility and outstanding customer service. Keep track of your Key Performance Indicators so you can make informed decisions about future growth. You can spend a huge amount of time and energy pitching, so you want to make sure you have a great chance of winning.

There are benefits to belonging to a group of like-minded business owners. Austrade has a directory of the main building and construction industry groups , opens in new window you can view. Keep an eye on where things are growing in the construction industry. Or it could be that an area has been hit by a natural disaster, and urgent rebuilding is needed. Business alliances are a great way to gain work. Keep up to date with industry developments and stay in touch with what other businesses in your industry are doing.

You can never be too well informed. It pays to attend as many industry events as you can. If experts in your industry are offering seminars, tap into their knowledge as often as you can. To work as a tradie in Australia you must have a licence or be registered. The Housing Industry Australia , opens in new window website has a section on what you need to do to become registered or licenced in your area. Like licencing and registration, work health and safety in the construction industry is regulated by different states and territories.

You can also read more about the regulations around the construction industry in Australia , opens in new window , including demolition, excavation, structures, and accident prevention. Not complying with these standards can result in facing an expensive and stressful disciplinary process.

Safe Work Australia provides detail on the Code of Practice for Construction Work , opens in new window — a very useful and necessary read for all tradies. Over 31, residential and commercial builders, sub-contractors and related industry professionals are already members of Master Builders throughout Australia. They provide advice, products, services and benefits. You'll attend industry events and training courses, and stay informed as to what's happening in the construction industry. Thinking about starting a business?

We have tips, tools and solutions to back you. Request a call back or call us on 13 10 Will the costs of starting your business outweigh the returns? Automatically collect payments from customers on time and in a cost effective way. Fast, unsecured business lending made easy, giving you access to funds to grow, run and invest in your business. This section contains Important Information relevant to the page you are viewing, but you can't see it because you have JavaScript disabled on your browser.

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Latest offers Personal. Notification: How was your visit to the NAB website? I recognize when my two circles intersected that it was that sweet spot of understanding business and systems. Then I applied that in our own business and had that breakthrough opportunity.

Every time I think about systems now, a story comes to mind about a great trader called Richard Dennis. He built up this reputation. He had a business partner and they had a constant disagreement or point of discussion. It was whether great traders were born or being a great trader was a learned skill. I can teach people my trading rules and they can get the same result. His business partner Eckhardt said no. Did anyone see Trading Places with Eddie Murphy? It is the idea that yes, it can be taught. They decided to run a little experiment. They started recruiting people with no trading experience.

They said, right, we want you to have no experience with trading. Richard Dennis taught them his trading rules. They ran it and quite a few of the applicants doubled their money. Quite a few tripled their money and many of those traders have gone on to be some of the most successful traders and big hedge fund managers. It was all from the idea that they could learn about systems and then they could follow a process and procedure. It finally settled that debate about whether or not great traders were born or it is something they could be taught. By having the right systems and processes and procedures, you can train up staff in business in the same way.